Scottish Water appeals for help tracing leaks and bursts in Moray
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SCOTTISH Water teams are working to trace and repair leaks on the water networks across Moray following the impacts of last week’s extreme low temperatures and the thaw now under way.
Local response teams are working across the region to maintain normal service for customers wherever possible. Engineers' area of greatest focus at the moment is centred in and around Keith.
Engineers are currently dealing with bursts in Keith and the surrounding area.
Scottish Water added that customers in the Dufftown area may experience low or intermittent water pressure or discoloured water due to essential leakage detection works. The water supply will gradually return to normal once works are completed.
Scottish Water is appealing for customers and property owners to help in locating leaks, whether on the public water network or in private plumbing.
They are asking customers to check empty properties, business premises, holiday homes, basements, outhouses, field troughs or garden taps to identify where there may be any burst pipes.
Leaks and bursts within vacant premises could result in flooding and damage to properties.
A spokesperson for Scottish Water said: "We are hugely grateful to customers for their patience and understanding while our teams have been working around the clock to maintain and restore water supplies in recent days.
"We are continuing to see very high demand for water in many areas, arising from the impacts of the weather on pipes, which has potential to impact upon customer supplies, particularly in some parts of Moray.
"We are doing all we can to locate bursts on the public network and keep drinking water storage tanks replenished, including bringing in extra water via road tanker where possible.
"Our teams are targeting the areas with highest flows in order to find and repair any bursts or leaks.
"Any support property owners or members of the public can give us with locating issues is appreciated.
"We would also ask customers to check around their own homes, and any other properties they look after, in order to isolate and repair any burst pipes. This will minimise damage and assist us with maintaining supplies for customers across the area."
Where customers are aware of leaks or bursts on the public water network, they are asked to contact Scottish Water with as much detail of the location as possible. Issues can be reported on Scottish Water’s website at www.scottishwater.co.uk/report.
