Dobbies Aberdeen to offer click and collect service with John Lewis’ online offering
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JOHN Lewis click and collect orders can now be picked up from selected Dobbies’ stores, as part of a new trial.
Customers at Dobbies in Aberdeen, at New Park Farm, can now collect their John Lewis parcels within three days. Collection is free of charge for orders over £30.
The trial is an expansion of the relationship between Dobbies and the John Lewis Partnership after it was announced in July that Waitrose would have a dedicated area offering more than 2,000 products in 50 of the garden centre's foodhalls.
The roll out is already underway having been launched in the Dobbies stores in Edinburgh, Brighton, Atherstone, Dunfermline, Woodcote Green and Ayr – Aberdeen will be added in 2023.
Graeme Jenkins, CEO of Dobbies, said: “With the new John Lewis click and collect service, available in Aberdeen, we are further providing convenience to our customers. It’s important that we share a commitment to great value, quality and customer service with our partners. We hope our Aberdeen customers find this new development beneficial.”
Ged Keogh-Peters, Director of Supply Chain Planning and Development for the John Lewis Partnership, added: “The introduction of click and collect further strengthens our partnership with Dobbies and underlines our ambition to find new ways to be more convenient for our customers. The service is growing in popularity every year with customers increasingly wanting the ease of being able to pick up their order at a time and place which works for them.”
Dobbies Aberdeen is the latest retailer to join the existing network of over 350 John Lewis and Waitrose Click & Collect points, along with over 800 Co-op, Shell and Booths locations.
The other Dobbies’ stores involved in the trial are Gillingham and Huntingdon.
