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Aberdeenshire Service Points to reopen from Monday


By David Porter

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Customer Service Points will reopen across Aberdeenshire from Monday, April 26, as lockdown restrictions relax.

Towie House in Turriff will reopen to local customers next week.
Towie House in Turriff will reopen to local customers next week.

Advisors will be on hand to deal with all customer queries, including payments and validation of documents, at Banff, Fraserburgh, Huntly, Inverurie, Peterhead and Ellon.

All Service Points will be opening in their usual locations except for the Ellon facility, which has moved to its new home of Ellon Library on an appointments-only basis.

Social distancing and restricted customer numbers will be in place at all venues upon re-opening, and appropriate signage and floor markings will be in place for customers.

Service Points will operate as follows-

Banff Town House, 34 Low Street, Mon-Fri 8.45am-12.30pm and 1.30pm-5pm.

Ellon Library, Station Road, Mon-Wed 8.45am-12.30pm and 1.30pm-5pm. No cash or cheque payments

Entry by appointment only via 01467 532929 or www.aberdeenshire.gov.uk/contact-us/reach-a-council-office/

Fraserburgh, The Faithlie Centre, 1 Saltoun Square, Mon-Fri 8.45am-12.30pm and1.30pm-5pm.

Huntly, 25 Gordon Street, Mon-Fri 8.45am-12.30pm and 1.30pm-5pm.

Inverurie Gordon House, Blackhall Road, Mon-Fri 8.45am-12.30pm and 1.30pm-5pm.

Peterhead, Buchan House, St Peter Street, Mon-Fri8.45am-12.30pm and 1.30pm-5pm.

Turriff, Towie House, Manse Road, Mon-Fri 8.45am-1pm. No cash or cheque payments

Customer service points closed temporarily in December and during closure customers were able to continue making cash and cheque payments for council services via the Post Office or by using PayPoint or AllPay facilities.

These alternative options continue to be in place for customers wishing to make cash or cheque payments in any area.

Aberdeenshire Council’s Head of Customer and Digital Services, Kate Bond, said: “We’re very pleased to be reopening our Service Points and would like to thank our customers for their patience and understanding while they were closed.

“Social distancing measures will be in place at all our venues, and in the case of Ellon appointments must be made in advance, but more than anything we are looking forward to welcoming people back.”


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