Mobile network upgrades may cause signal interference in Keith
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MOBILE network improvements aimed at boosting speed, performance and coverage in Keith this month could cause signal interference to TV received through an aerial.
That may include intermittent sound, blocky images or a complete loss of TV signal.
Free support will be made available by Restore TV and additional support will be offered to people who are 75 years old or older and for blind or partially sighted people. People who receive any of the following benefits will also be eligible: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner's Mobility Support.
Ben Roome, CEO of Restore TV, said: "We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.
"If you see new TV interference, we're on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
"In most instances, fitting the filter will resolve any issues, but if this isn't the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility."
Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.
For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.
Any viewers who experience new interference to free to view TV should contact Restore TV on 08081313800 or by clicking here.
