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Cost of living crisis driving rising debt figures, says charity StepChange Scotland


By Alan Beresford

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ALMOST a quarter of new cases received by a major Scottish debt charity are down to the cost of living crisis, new figures have revealed.

Cost of living increases are accounting for almost a quarter of new cases from for debt charity StepChange Scotland.
Cost of living increases are accounting for almost a quarter of new cases from for debt charity StepChange Scotland.

StepChange Debt Charity Scotland client data for the fourth quarter of 2022 shows the cost of living increase was the leading cause of debt for almost a quarter (23 per cent) of clients turning to them for help for the first time. This is more than double the figure in the first quarter of 2022 (10 per cent), reflecting the upward pressures people have been facing despite government intervention and other support.

Energy arrears have continued to rise among StepChange Scotland clients, so much so that in Q4 electricity arrears (36 per cent) overtook council tax arrears (33 per cent) as the most common arrears type held by Scottish clients. Between Q1 and Q4 of 2022, the proportion of clients with electricity arrears rose by eight percentage points from 28 per cent to 36 per cent.

By the end of the year, more clients were experiencing a negative budget, meaning that even after a debt advice session and budget counselling, their expenses exceeded their income. Between Q3 and Q4 the proportion of clients with a negative budget increased by two percentage points from 34 per cent to 36 per cent.

StepChange Scotland has also seen a slight increase in the proportion of new clients who are homeowners. In Q4 the charity saw the highest proportion of homeowners in 2022, with around one in five (19 per cent) clients being homeowners.

To address the impact of the ongoing cost of living crisis, and the high prices for essentials that households continue to face, StepChange Scotland is urging the Scottish and UK governments to go further to protect low-income households from mounting problem debt.

Sharon Bell, Head of StepChange Debt Charity Scotland, said: “We are seeing incredibly high client volumes at the moment, and while a seasonal upturn in demand for debt advice is normal in the new year, such high demand may be an indicator that people’s ability to keep up with the huge price rises we saw last year is waning, with more falling behind on household bills.

“In particular, the incidence of energy arrears among our clients is concerning, especially as it may be a while before we start to see significant reductions in the price of gas and electricity.

“We’re urging the Scottish Government to work alongside public bodies to take a measured approach towards debt enforcement, reducing harmful practices that push people into further financial difficulty. Firms should be proactive in identifying customers who are struggling to offer them additional support and signpost to money advice services.

“With energy debt remaining high, the UK government must be mindful of how households will cope once the average price of energy rises in April, and the energy support scheme comes to an end. While some support for low-income households will stay, it falls short of what was previously offered and exposes many more households to potential financial difficulty.”

To access free debt advice from StepChange Scotland, visit their website at https://www.stepchange.org/ pr phone their helpline on 0800 138 1111.


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