Be prepared for winter emergencies, urge NHS Grampian
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EMERGENCY services across Grampian are coming together to encourage people to be prepared for the rest of the winter and beyond in 2023, with advice on how to make sure people can all stay safe, warm and well.
Householders are being encouraged to consider a variety of measures they could take in situations like power cuts and extreme weather as well as where they can turn to for help should the worst arise.
NHS Grampian’s Director of Infrastructure and Sustainability who has a lead role in civil contingency planning, Paul Allen said: “Prevention is better than cure and this includes public preparedness for emergencies.
"Not only does planning offer some peace of mind, it can also help take pressure off services so they can help those most in need during difficult times. Helping our communities to stay well is a key part of our Plan for the Future and we recently launched a winter support booklet which has lots of helpful advice.
“If you’re not sure where to start, visit nhsgrampian.org/winter-support/ Even if it’s not for you, this can help you assist other more vulnerable people. The Ready Scotland website at ready.scot/ is a great reference tool too. It includes a template for an emergency checklist and how to prepare, what to do during an emergency and how to get involved in helping in your local neighbourhood.”
Scottish and Southern Electricity Networks (SSEN) has a Priority Services Register for those who might need extra support in the event of a power cut. This is especially important for those who rely on essential medical equipment. SSEN also have a free Power Track app for everyone to access local power cut information and updates.
Shona Horn, SSEN Distribution’s Customer Relationship Manager, commented: “We invest millions of pounds every year to make sure that our network delivers a safe and reliable supply of electricity for all our customers – but even with this investment there are still occasions when the power goes off, and so we want to help our customers to be as resilient as possible at times like these, while our teams work hard to get supplies restored.
“Our Priority Services Register offers eligible customers free help and support when the power goes off. It started nearly eight years ago and now has over 785,000 customers signed up, but we know there may still be people out there who either don’t know about the service at all, or who aren’t aware that they may be eligible to sign up.
"We’re also encouraging our customers to consider a Home Emergency Plan, so that they have all the important phone numbers and people to contact in one handy location, ready to use should the need ever arise.”
Visit http://www.ssen.co.uk/psr for more information about SSEN’s Priority Services Register and to find out more about the app, go to www.ssen.co.uk/powertrack
The health board’s winter support website (nhsgrampian.org/winter-support/) covers everything from the numbers to call for those in need of emergency food, fuel or money, to healthy, affordable recipes to help everyone stay well. There are even pointers on gas and fire safety, as well as all the key contacts for health services.
Ready Scotland’s (https://ready.scot/) checklist includes the following important numbers: Emergency services – 999; Non-Emergency police support – 101; NHS 24 – 111; Floodline Scotland – 0345 988 1188; Loss of power – 105; Gas emergencies – 0800 111 999; Scottish Water – 0800 077 8778.
It also includes space for you to write down your own essential contacts, such as childcare, vet, plumber, insurance, work, doctor, dentist and utility provider contact details. The website also provides lots of helpful links to information and advice on things like dealing with travel disruption or coping with trauma, and how and where to link in with local groups who may be working together to support your community.
