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Advice for Huntly and Keith householders from SGN on safely turning back on gas supplies


By Pat Scott

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SGN have begun the process of restoring gas supplies to individual houses in Huntly and Keith .

Householders need to follow seven steps, in order, to safely turn on their gas supply at the meter.

They must:

1 Make sure all their gas appliances are turned off before they try to turn on the gas supply. For example - boiler, cooker and gas fire.

2 Open some doors and windows for ventilation.

3 Turn on the gas supply at the meter. The meter could be under the stairs, in a cupboard or in a meter box outside the property. Give the emergency control valve (a spanner-style handle) a quarter turn in either direction so that it’s in line with the gas pipe. Some pipes have yellow tape for guidance. There may be a hissing noise as the meter re-pressurises.

4 Anyone who smells gas should turn the emergency control valve off again and call the National Gas Emergency Service immediately on 0800 111 999. Do not try to turn any appliances back on. If there is no smell of gas, continue with the following steps:

5 Turn ongas appliances one at a time, according to the manufacturer’s instructions. Many boilers and fires will have instructions on the inside of a drop-down flap near the controls. Start with a gas hob if you have one. It may take a little longer than usual for the gas to reach appliances and light.

6 Ifthe gas supply and gas appliances successfully turn on nothing further needs to be done.

7 If the emergency control valve can't be turned on, or anyoen has difficulties turning their appliances back on, they must turn everything off again (including the emergency control valve) and call for help on 0800 912 1717.

There's an instructional video on You Tube.

Over the coming hours, SGN will be delivering letters with these instructions to all affected properties. If anyone has any concerns, SGN can be reached on live chat on their website, by text on 07490 077 649 or on the phone on 0800 912 1717.

Finally, we’d like to thank everyone in Huntly and Keith for their patience while they’ve been without gas. We know it’s not been easy and we’re extremely sorry for the disruption everyone experienced.


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